Your Guests deserve the warmest Welcome
Welcome is a product that offers the most friendly and informative pickups for your guests, as well as access to in-destination travel products, services and local knowledge during a trip.
By leveraging technology, we offer a personalized service for all traveler needs through a single-touch point.
Once a booking is made on your hotel, your guest will automatically be invited to book a friendly, informative and personalized pickup .
Through the means of technology, we are able to supply our Hotel Partners with crucial information with regards to the guest profile in advance, as well as keep you updated with flight details and real-time tracking data; this information also serves as a benefit to improve your own guest offering, room allocation and optimize your housekeeping and guest relation department.
We work closely with a number of hotels to offer an enhanced Welcome experience to their guests.
Apart from the main Welcome features each hotel gets:
Each hotel has a unique and personalized landing page. Through that page a guest can book his Welcome in under 30 seconds.
Critical Customer Data
Once a Welcome booking is made we provide critical data to the front-desk such as the exact time of the guest’s arrival, if the flight has been delayed, if the traveler is approaching the property and more.
The best drivers in each destination
We give the choice to the hotel partner to select the Welcomers he likes out of the available partnering candidates.
A tailored welcome
We can work with the hotelier to offer a tailored Welcome experience that includes adding hotel items to the free Welcome bag, coach Welcomers to give specific info for the hotel neighborhood and more.
Your guests can use the companion App for free to get personalized recommendations for their stay. Think of the app like your guest's pocket concierge.